Thursday, November 17, 2011

Do your questions get to the heart of the matter?

Years ago, my sister decided that when meeting someone new, instead of asking them, “What do you do?” she would ask, “What do you like to do?” I have to admit, at the time I didn’t get it: It felt awkward to me, and, if I’m being completely honest, a little pretentious (Sorry, HB!). But, now, I’ve discovered a new appreciation for what she was trying to do with that question. Instead of focusing on what label a person puts on themselves, and excluding those people who don’t work, her question was a door-opener of a different kind. One that really shows more curiosity about a person, and one that builds an even greater connection between people – based on interests, rather than jobs.

 
Last week, a new reader of this blog (welcome again!) wrote me about a recent lecture she’d attended by a Stanford professor involved with Challenge Success* about helping teenagers find balance in their days. The professor reminded the participants, who were parents, to be careful about how they question their teens. For instance, to notice whether their questions focus on external issues (e.g. how'd you do on your test?) or internal values (e.g. did you help anyone today?).  My reader wrote: “We all need to be careful what we focus on and what we make a priority: Sometimes we don't get to bring up more than one or two topics when chatting with someone (family member or friend), so we might as well focus on what we truly value.”

 
I think you know where I’m going with this… to a coaching exercise about trying out some new types of questions. What are the questions you ask that you’d like to replace? What do you really want to know about people? What kind of information that you ask about will get at what really matters / at what will really build a bridge between you and the person you are asking? What new questions would you like to try?

 
For me, it’s out with:
  • How was your day?
  • What did you do today?
  • How was your (presentation)?
 
And in with:
  • What good choices did you make today (to my kids)?
  • What did you learn from (your presentation)?
  • Instead of feeling stressed / tired / overwhelmed, how would you like to be feeling?
  • When you do xyz, what becomes possible for you?
  • And maybe, if I can work up the nerve and the situation is right, what do you like to do?
I’d love to post some of your new questions – whether you use them or not - in the comments section of this blog (you can do it yourself, of course, but it seems most of you prefer to e-mail me separately, which is fine; I’m happy to add your new questions anonymously). I’d love to hear how trying out some new questions works for you.

 
All the best,
~ Sophie

 
* http://www.challengesuccess.org. A project of Stanford University to challenge the conventional, high-pressure, and narrow path to success and offer practical alternatives to pursue a broader definition of success.

Tuesday, November 8, 2011

I'm here

Sometimes I think the greatest value I provide as a Coach is simply being in the room. Clients often work out their issues just because someone is there for them - paying attention, listening.

The power of being there for someone else is tremendous. A speaker I heard recently told of a terrible car accident he'd been in. When he awoke in a hospital bed, he couldn't move or speak. But he could see his wife. And what she said to him was simply, "I'm here." He said it gave him the will to heal.

"I'm here" means I'm not going anywhere: No matter what you do or what you tell me, I'm sticking around. It means whatever is happening in the world around us, I am choosing to be here with you. It affirms your faith in someone else. It also releases you from having to know the answer or solve the problem; all you have to do is show up. Even when you are by yourself, "I'm here" means you are present and in the moment. Like I said, pretty powerful.

Through this post's coaching exercise, I hope you will experience the power of showing up for yourself.

All the best,
~ Sophie

COACHING EXERCISE
As a coaching exercise, I suggest you try using the expression, "I'm here." Use it with someone else who needs you - someone you see every day, or someone you haven't connected with in a long time. Or use it on your own as a reminder to notice where you are and what is happening around you. Use it and mean it and, if you're willing, let me know how it goes.

QUOTES I LIKE RIGHT NOW
"I am here simply to make you alert and aware. That is to be here now - with all the insecurity that life is; with all the uncertainty that life is; with all the danger that life is." ~ Bhagwan Shree Raineesh, Indian spiritual leader, 1931-1990